Workplace Analyst

Workplace, Yerevan, AM

About the Team

The Workplace Strategy team creates Miro’s approach when it comes to our physical offices. When creating offices we intensively look at our user data and previous learnings to create inspiring and user driven workplace for our amazing colleagues. We have a very open and respectful team environment. 

Our mission is to provide workplaces that set our users up for success! We strive to exceed expectations by always thinking outside the box.

We are seeking a Junior Workplace analyst to support all our current workplace projects and programs and give us some fresh perspectives on our current approach.

Each role at Miro is based at one of our physical hubs, and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.”

About the Role

Within the Workplace Strategy team we always thrive to do the next best thing! We make sure our offices across the globe are co-create with our users to make sure they are set up for success. The steps we take to engage with our users are always  transparent, open and honest. To keep up with our ambition, our users, and scalability, we need support on  a variety of programs. The role is Yerevan based and you are going to work closely with our WP Strategy team on a daily basis. Are you the one that is going to make sure that we  keep delivering best in class “user engaged” offices across the globe?

What you’ll do

  • Contribute with various workplace projects (WP), interacting with internal user groups (ambassadors) and participating actively in team efforts.
  • Help maintain workstyle data, ensuring our databases are current and reflect accurate user feedback and interactions.
  • Help co-develop and maintain a user feedback platform. Engage with employees through interviews, workshops, and feedback cycles, aiming to improve user satisfaction and workplace efficiency.
  • Generate content for future projects, maintaining and updating project and location-specific pages on our internal hub.
  • Propose innovative ways to co-create and interact with our internal users, encouraging experimental approaches to workplace solutions.
  • Act as a point of contact for user perspectives, organize and standardize communication processes, and help streamline team operations to be scalable.
  • Further develop and structure feedback cycles as needed, database management, and lessons learned, ensuring processes are well-documented and accessible.
  • Create recaps of user interactions and project outcomes, contributing to the continuous improvement of our workplace environment.

What you’ll need

  • Process-oriented, structured, has the ability to handle multiple tasks, and demonstrates an openness to learning and innovation.
  • Natural curiosity and willingness to step out of your comfort zone.
  • Open minded and has an eye for detail.
  • Not hesitant to ask difficult questions and should possess a keen interest in understanding and resolving complex workplace issues.
  • A creative approach to problem-solving and the ability to engage constructively with a diverse workforce are essential.
  • Someone who has experience working in a dynamic (tech-centric) environment, preferably with a start-up mindset. 
  • Besides Workplace experience, a background, understanding or natural interest in one or more of the following would be preferable: organizational psychology, PR, change management & communications, social media marketing or analytics.

What's in it for you

  • Competitive equity package
  • Health insurance for you and your family
  • Help with relocation
  • Breakfast, lunch, snacks, and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Opportunity to work for a globally diverse team
  • Travel allowance for your commute

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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How we hire

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

Ready to go beyond?