Senior Manager, GTM Strategy

Revenue Operations, New York, US

About the Team

The GTM Strategy team is responsible for driving step-function impact across some of Miro's most important metrics (pipe gen, bookings, GRR, MAU). The team is focused on the customer journey, from pre-sales to post-sales, with a keen eye on areas for ripe optimization and development. Collaboration with stakeholders across the business is critical to driving an impact, as this team is the connective tissue bringing about high-impact opportunities within go-to-market.
 

About the Role

Miro is looking for an experienced Sr. Manager, GTM Strategy, who will be responsible for articulating the over-arching customer journey and often driving the prioritization of work within it. You will report directly to the Head of GTM Strategy & Planning. This role aligns workstreams to the company's most important GTM metrics (pipe gen, bookings, GRR, and MAU), optimizes for efficiency. in conversion points along the customer journey, and ensures clear roles and responsibilities among the GTM teams along the journey. 

What you’ll do
 
  • Articulate and maintain the customer journey
  • Drive alignment and visibility across stakeholders
  • Ensure workstreams to improve/streamline customer journey are of highest impact and align to company OKRs
  • Lead projects along customer journey that impact pipe gen, bookings, MAU, GRR (eg, expansion of big deals, expectations of field teams, instrumenting ABM strategy aligned to Key Accounts, etc)
  • Identify and rally the teams around the opportunities to make the biggest impact for customers and GTM teams

What you’ll need

  • 6+ years of experience in Revenue Operations or GTM Strategy
  • 2-4 years of experience working in a GTM strategy role, supporting pre-sales or post-sales teams
  • Strong communication skills, written and verbal, to provide concise, transparent, and insightful communication to a diverse organization
  • Experience designing and running company operational processes including planning
  • Ability to work across global cultures and build trusted relationships with senior leaders
  • Highly-proactive, extremely organized, self-starter capable of effectively managing several projects and roadmap at the same time
  • Ability to synthesize complex ideas and extract the significant nuggets of information relevant to a particular audience
  • Strong stakeholder management skills

What's in it for you

  • 401k matching + Competitive equity package
  • Excellent Medical, Dental and Vision health benefits
  • Fertility & Family Forming Benefits
  • Flexible time off
  • Lunch, snacks and drinks provided in the office
  • Wellbeing benefit and WFH equipment allowance
  • Annual learning and development allowance to grow your skills and career
  • Up to $2,000 of charitable donation matches each year


The reasonably estimated salary range is specific to New York and may not be applicable to other locations. The range for this role is $170,000 to $212,500. Final compensation and total package components will be based on individual factors such as the candidate's skills, qualifications, and experience.

 

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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How we hire

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

Ready to go beyond?