Senior Benefits Specialist
People Ops, London, UK
About the Team
About the Role
As a Senior EMEA Benefits Specialist at Miro, you will play a critical role in managing and optimizing our benefits programs across multiple EMEA countries. You will leverage your expertise in multi-country benefits, vendor management, and data analysis to ensure our programs remain compliant, competitive, and aligned with employee needs. This role is essential for maintaining a high-quality employee experience while providing actionable insights to support business decisions. You will act as the primary benefits expert for EMEA, balancing operational excellence with strategic thinking.
What you’ll do
- Own the administration and compliance of EMEA benefits programs, including health, wellness, retirement, and other employee benefits
- Conduct regular benchmarking and market analysis to ensure benefits offerings remain competitive, cost-effective, and aligned with industry best practices
- Manage relationships with vendors and brokers to ensure high-quality service, resolve escalations, and drive continuous improvement
- Respond to employee inquiries and sensitive situations with empathy, accuracy, and professionalism
- Collaborate with HRBPs, Payroll, Finance, and Legal to ensure seamless operations and cross-functional alignment
- Monitor regulatory changes across EMEA countries and recommend program updates to maintain compliance and relevance
- Develop and execute communications to engage employees and increase awareness and utilization of benefits programs
What you’ll need
- Bachelor’s degree in Human Resources, Business, or a related field
- 5+ years of experience managing benefits in multiple EMEA countries, ideally in a global SaaS or technology company
- Strong knowledge of multi-country benefits regulations, statutory requirements, and cultural nuances
- Experience managing multiple vendors and brokers, including practices in data sharing, bill payments and issue escalations
- Excellent organizational skills with a proven ability to manage competing priorities and complex workflows
- Strong analytical skills, with experience working with large datasets to generate actionable insights
- Exceptional communication and interpersonal skills, with empathy for employees in complex situations
- Collaborative mindset and ability to build strong working relationships across People and business functions
What's in it for you
- Competitive equity package
- Health insurance for you and your family
- Corporate pension plan
- Lunch, snacks and drinks provided in the office
- Wellbeing benefit and WFH equipment allowance
- Annual learning and development allowance to grow your skills and career
- Opportunity to work for a globally diverse team
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
- Youtube: https://www.youtube.com/@lifeatmiro
- Blog: https://miro.com/careers/life-at-miro/all/
- Instagram: https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Prepare yourself to go beyond
Here are some helpful tips to ensure you have all the correct information throughout our hiring process.
01. Recruiter Screen
A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.
02. Hiring Manager
The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.
03. Skill Assesment
An interactive presentation to see your skills in action, based around a particular case study or business problem.
04. Meet the Team
Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.
05. Leadership Round
Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro.