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Collaborative Mapping and Diagramming

Create robust maps and diagrams that elevate knowledge and align everyone on the vision. Ideal for diagramming complex systems, processes, and customer journeys.
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Mindmap in Miro

20M+ users trust Miro worldwide

DELL
Cisco
Pivotal
Deloitte

Map the customer journey

Increase cross-functional alignment with collaborative customer journey mapping. Break down silos and enable distributed teams to build, iterate, and adopt strategies faster than before.

Map the customer journey

Customer Journey Map in Miro
Increase cross-functional alignment with collaborative customer journey mapping. Break down silos and enable distributed teams to build, iterate, and adopt strategies faster than before.

Visually explain anything

Map processes, systems, user flows, site maps, and more. Build from scratch on an easy-to-use, infinite canvas, or leverage over 50 templates to get a head start.
Explore all templates
Mind Map
Customer Journey Map
Flowchart
Concept Map
Empathy Map
Mind Map
Customer Journey Map
Flowchart
Concept Map
Empathy Map

Build living documentation

Eliminate confusion managing multiple versions with an always up-to-date, single source of truth. Centralize feedback and keep everyone on the same page with documentation that evolves with you.

Build living documentation

Flow chart in Miro
Eliminate confusion managing multiple versions with an always up-to-date, single source of truth. Centralize feedback and keep everyone on the same page with documentation that evolves with you.

Present and distribute visual maps and diagrams

Build beautiful presentations with a few clicks to present live or export as a vector image. Embed boards as visual documentation in Confluence, Jira, and more.
Presentation mode in Miro

Join over 20 million users

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Miro for Enterprise

Process & Systems Mapping

  • Align customer-facing and internal teams on the vision for customer experience.
  • Surface key customer and user data to improve the customer experience.
  • Communicate complex architectures and identify areas of improvement faster.
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Miro for Enterprise

Process & Systems Mapping

Miro
  • Align customer-facing and internal teams on the vision for customer experience.
  • Surface key customer and user data to improve the customer experience.
  • Communicate complex architectures and identify areas of improvement faster.
Contact sales
“One of the benefits of using Miro, even as an individual, is being able to put everything on the same page.”
lauren Murray
Product Manager, SkyScanner
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