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Chapter 2

The us

of work

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Suzanne
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Yumino
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Nawras
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Claire
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Collaboration is

the new watercooler

01 – 06

insight

Although workers feel drained by nonstop virtual meetings and emails, the majority say their relationships at work have stayed the same or even improved since before the pandemic. This resilience is part of our nature: people are social creatures who thrive on human interaction and forming personal connections.

Breaking the data down, we find some inspiration from Gen Z workers, who prioritize casual chats that go beyond 'work talk'. They report the biggest improvements in relationships with their teams, manager, leaders, and company compared to other generations.

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It’s no surprise: Gen Z are digital natives and, for them, conversations are naturally online. They're leading the way and can help older generations learn to lean into the social side of work, online or otherwise.

Connection isn’t just about feeling good — it leads to commitment. We find that 37% of workers are likely to leave their jobs in the next year, while nearly ¼ are unsure. But for the 40% who are unlikely to quit, their main reason is clear: they’re committed to their teams.

02 – 06

Where we work shapes our relationships:

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What’s the best way to build connections with coworkers?

Pre-pandemic:

Сasual chats in the office

Now:

Сollaborating on projects

What we found:

29% of hybrid workers say collaboration is the best way to build relationships with colleagues, compared to only 18% of those working onsite.

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Hybrid workers are less likely to say their relationships have improved today vs. pre-pandemic

03 – 06

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Relationship with company has improved

41%

Onsite

39%

Remote

32%

Hybrid

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03 – 06

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Relationships with colleagues on other teams have improved

40%

Onsite

40%

Remote

33%

Hybrid

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I feel I’m being nosy when I ask about people’s projects if they are not directly connected with mine.
(Hybrid worker)
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Ivan
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Joanne
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Nabiyah
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Nicole
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Gen Z finds improved relationships across the org chart

02 – 06

Relationship with leadership improved since pre-pandemic

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50

%

Gen Z

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44

%

Millennials

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36

%

Gen X

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40

%

Baby Boomers

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Relationship with managers improved since pre-pandemic

48

%

Gen Z

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42

%

Millennials

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38

%

Gen X

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40

%

Baby Boomers

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What we found:

How can managers strengthen relationships with their teams? It depends on who you ask! Gen Z and Baby Boomers seek opportunities for growth and learning, while Millennials and Gen X prioritize work-life balance.

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Ivan
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Joanne
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Anton
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Nabiyah
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Nicole
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A company culture that promotes a work/life balance is key, and a team that supports that culture will always be strong and understanding.
(Millennial worker)
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05 – 05

Other

chapters: