Communication Matrix Template
Map each communication touchpoint with the communication matrix template. Align every stakeholder and set expectations for more efficient collaboration.
Trusted by 65M+ users and leading companies
About the Communication Matrix Template
The communication matrix template is essential for streamlining and optimizing communication processes within projects or teams. Its design enables teams to delineate and plan communication strategies, ensuring everyone is informed and engaged.
The template consists of a structured framework designed to outline and manage various communication events, mediums, frequencies, and audiences associated with a project. Here's a breakdown of each section:
Communication: This column lists the different types of communication events, such as "Kickoff Meeting" or "Project Status Reports."
Purpose: Articulate the primary intent or objective behind each communication event. For instance, a "Kickoff Meeting" might be "to align team members and set project expectations".
Medium: Specifies the channel through which the communication will occur, e.g., email, face-to-face, video conference, etc.
Frequency: Indicates how often the communication event will happen. It could be once, daily, weekly, monthly, or based on project milestones.
Audience: Determines who should be a part of the communication. This ensures the right stakeholders receive pertinent information.
How to use the communication matrix template
Add your plan: List the types of communications you foresee, such as “Kickoff Meeting” or “Project Status Reports.”
Define the purpose: For each communication type, clarify its purpose. This could range from “setting project goals” to “updating stakeholders on progress.”
Choose a medium: Decide if the communication will be through email, in-person meetings, video calls, or another medium.
Set the frequency: Define how often this communication will occur: daily, weekly, monthly, or as needed.
Identify the audience: Specify who should be present or informed. This could include project managers, team members, stakeholders, etc.
Customize: Expand the template with additional rows or columns as required. Add any artifacts or additional notes directly onto the board to have all project documents in one place.
Review and edit: With just a few clicks, any part of the matrix can be edited, ensuring that the matrix remains dynamic and can adjust to the project's evolving needs.
Why use a communication matrix template?
Clarity and alignment: The template ensures every team member understands their communication roles and responsibilities, promoting consistency.
Efficiency: By detailing communication types and their frequencies, teams can prevent over-communication and ensure timely information exchange.
Stakeholder engagement: Recognizing and listing stakeholders in the matrix ensures everyone relevant receives necessary project updates.
Risk mitigation: Regular and structured communication can identify potential issues early, reducing project risks.
Accountability: Clearly articulated communication channels and frequencies hold team members accountable for their respective communication roles.
What is the main goal of the communication matrix template?
The primary aim is to provide clarity and structure in managing various project or business communication requirements. It ensures everyone knows what to expect, when, and through which medium.
Can I add more columns or rows to the template if needed?
Absolutely! The template is designed for flexibility. You can easily add more rows for communication types or columns for specific details.
Is the matrix only for large teams or projects?
No, the communication matrix template is adaptable. Whether you're managing a small team project or overseeing a large organization's communication strategy, the matrix can be scaled and adjusted to fit your needs.
How often should the communication matrix be reviewed or updated?
Regular matrix reviews are recommended, especially at the beginning of a new project phase or when there's a significant change in the team or project. This ensures the matrix remains relevant and effective.
Get started with this template right now.
Technology Product Canvas Template
Works best for:
Product Management, Roadmaps, Meetings
Originally created by Prem Sundaram, the Technology Product Canvas allows product and engineering teams to achieve alignment about their shared roadmap. The canvas combines agile methodologies with UX principles to help validate product solutions. Each team states and visualizes both product and technology goals, then discusses each stage of the roadmap explicitly. This exercise ensures the teams are in sync and everyone leaves with clear expectations and direction. By going through the process of creating a Technology Product Canvas, you can start managing alignment between the teams -- in under an hour.
Timeline Workflow
Works best for:
Project Management, Flowcharts, Operations
A timeline is a visual tool that chronologically plots out projects step by step. It’s an ideal tool for your team to tell stories (such as an overview of events in your organization) and visualize your projects or processes. The Timeline Workflow template is perfect for any project that relies on visual content. You may find it beneficial to use with your team and also to share with other stakeholders or clients to keep them in the loop on your progress.
Ansoff Matrix Template
Works best for:
Leadership, Operations, Strategic Planning
Keep growing. Keep scaling. Keep finding those new opportunities in new markets—and creative new ways to reach customers there. Sound like your approach? Then this template might be a great fit. An Ansoff Matrix (aka, a product or market expansion grid) is broken into four potential growth strategies: Market Penetration, Market Development, Product Development, and Diversification. When you go through each section with your team, you’ll get a clear view of your options going forward and the potential risks and rewards of each.
Conversion Funnel Backlog Template
Works best for:
Decision Making, Product Management, Prioritization
If you’re working on a product that has clear conversions, then it can help to structure your backlog around the conversion funnel to make sure you’re reaching your audience. Creating a conversion funnel backlog brings together information around potential pain-points in your funnel and opportunities for growth. Once you’ve identified that information, it becomes easier to prioritize. You and your team can use the conversion funnel backlog to focus on conversion, retention, and referral, or to tweak your workflow in more mature products.
Stakeholder Mapping Template
Works best for:
Business Management, Mapping, Workflows
A stakeholder map is a type of analysis that allows you to group people by their power and interest. Use this template to organize all of the people who have an interest in your product, project, or idea in a single visual space. This allows you to easily see who can influence your project, and how each person is related to the other. Widely used in project management, stakeholder mapping is typically performed at the beginning of a project. Doing stakeholder mapping early on will help prevent miscommunication, ensure all groups are aligned on the objectives and set expectations about outcomes and results.
Design Brief Template
Works best for:
Design, Marketing, UX Design
For a design to be successful, let alone to be great, design agencies and teams have to know the project’s goals, timelines, budget, and scope. In other words, design takes a strategic process—and that starts with a design brief. This helpful template will empower you to create a brief that builds alignment and clear communication between your business and your design agency. It’s the foundation of any creative project, and a single source of truth that teams can refer to all along the way.