stakeholder map

Empathy Map

Empathy Map template provides a clear way to visualize user insights. By understanding what users think, feel, and experience, you can design products that truly resonate. This template is perfect for UX teams focused on user-centered design.

Fly UX Customer Journey Map

I created this Customer Journey Map as part of a UX Design certifcation program, for UX Design Insitute.

Empathy Map for Customer Support

Enhance your customer support with the Empathy Map for Customer Support template. This tool helps you understand your customers' emotions, challenges, and motivations. By mapping these insights, you can improve your support strategies, tailor responses, and provide a more empathetic service experience. Ideal for support teams looking to boost customer satisfaction and loyalty through deeper understanding and empathy.

Cross-Functional Flowchart

The Cross Functional Flowchart template is a visual tool for illustrating the sequence of steps and interactions between different departments or functional areas within an organization. It provides a structured framework for mapping out processes, identifying handoffs, and improving communication and collaboration. This template enables teams to visualize end-to-end processes, identify bottlenecks, and streamline workflows across functions. By promoting transparency and alignment, the Cross-Functional Flowchart empowers organizations to optimize processes and drive cross-functional collaboration effectively.