Cross Functional Flowchart Template
Uncover project bottlenecks and clarify team responsibilities.
About the Cross-Functional Flowchart Template
Cross-functional flowcharts (also known as “deployment” or “swim lane” flowcharts) can help you visualize business relationships and end-to-end project contributions. These elements that depend on each other can include the relationship between functions and stakeholders (such as departments and clients) or project phases and milestones.
The map format allows you to make your business processes or project phases more transparent with added layers of detail and structure.
Keep reading to learn more about cross-functional flowcharts.
What is a cross-functional flowchart
A cross-functional flowchart shows how people from different teams contribute to, and complete, a business process or project.
The lanes in the chart can help separate and clarify which department, employee, or person outside of the business contributes to a business or project.
Each person (such as a customer, client, or representative from a specific function) who contributes to the big-picture process is assigned a lane. That assigned area outlines all the activities they are responsible for moving forward to the finis hline.
When to use cross-functional flowchart
Cross-functional flowcharts can be used to improve your team and organizational processes. These changes can include the need to work out what factors create inefficiencies and address delays that impact both internal and external stakeholders.
A cross-functional flowchart can also help different teams or departments better understand each other’s responsibilities and capabilities. These details are especially useful when people haven’t worked together before or struggle to understand what different teams do on a day-to-day basis.
Create your own cross-functional flowchart
Making your own cross-functional flowchart is easy. Miro’s whiteboard tool is the perfect canvas to create and share them. Get started by selecting the Cross-Functional Flowchart Template, then take the following steps to make one of your own.
Decide what your lanes are.
Decide what divisions (functions) or identities (internal or external stakeholders) need representation on the flow chart.
Define what the start of your process is.
.What’s the first action that triggers a series of tasks or interactions? Maybe it’s a client confirmation or a customer request. Each division will have a different starting point, but you’ll see that there may be points in the journey or interaction where functions or individuals coincidentally meet (or need to coordinate and communicate, for a smoother process to roll out).
Keep adding steps to your process until you get to the last step or endpoint.
What does the flow of information look like from start to finish? What decisions need to be made? Ask yourself and your team these questions as you map out each situation. Try
to convert your quick sketches to sticky notes, shapes, and connecting lines that work together to create a logical flow chart.
Update your flow chart as needed—and use alongside other process-based templates.
Cross-functional flowcharts were designed to work alongside – or be connected to – other templates, such as. Rally your teammates, stakeholders and leadership team around a people-first vision by helping them see the bigger picture alongside the all-important details.
Part of the popular Agile framework, an Agile Board is a visual display that allows you to sync on tasks throughout a production cycle. The Agile Board is typically used in the context of Agile development methods like Kanban and Scrum, but anyone can adopt the tool. Used by software developers and project managers, the Agile Board helps manage workload in a flexible, transparent and iterative way. The Agile template provides an easy way to get started with a premade layout of sticky notes customizable for your tasks and team.
Simplicity, clarity, and power — that’s what make Gantt charts such a popular choice for organizing and displaying a project plan. Built upon a horizontal bar that represents the project progress over time, these charts break down projects by task, allowing the whole team to see the task status, who it’s assigned to, and how long it will take to complete. Gantt charts are also easily shareable among team members and stakeholders, making them great tools for collaboration.
A website flowchart, also known as a sitemap, maps out the structure and complexity of any current or future website. The flowchart can also help your team identify knowledge gaps for future content. When you’re building a website, you want to ensure that each piece of content gives users accurate research results based on keywords associated with your web content. Product, UX, and content teams can use flowcharts or sitemaps to understand everything contained in a website, and plan to add or restructure content to improve a website’s user experience.
When processes start to get messy, it’s a good idea to take a step back and visualize who does what and when. A swimlanes diagram takes a familiar, everyday physical place (a lap pool) and turns the idea of “swimlanes” into a metaphor for organizing processes within a team, work group, department, or multilayered organization. This digestible, one-stop visual representation uses the metaphor of lanes in a pool to clarify a complex process. Use a swimlanes diagram to clarify roles before a major project, to bring a new hire up to speed, to update your organizational structure, and much more.
Data Flow Diagram Maker
Any process can get pretty complex, especially when it has multiple components. Get a better grasp of your process through a data flow diagram (DFD). DFDs create a simple visual representation of all components in the flow of data and requirements in an entire system. They’re most often used by growth teams, data analysts, and product teams, and they’re created with one of three levels of complexity—0, 1, or 2. This template will help you easily build the best DFD for your process.
Official 5-Day Design Sprint
The goal of a Design Sprint is to build and test a prototype in just five days. You'll take a small team, clear the schedule for a week, and rapidly progress from problem to tested solution using a proven step-by-step checklist. Steph Cruchon of Design Sprint created this template for Miro in collaboration with design sprint gurus at Google. This Design Sprint template is designed specifically for remote sprints so you can run productive and efficient sprints with colleagues around the world.