New Haircut is one of Miro Experts

New Haircut is an innovation strategy firm and a global leader in Problem Framing and Design Sprints.

We create and facilitate design thinking fueled innovation programs for UX / CX, Product, and Innovation teams inside Google, Prudential, Home Depot, P&G, Rosetta Stone, and elsewhere.

One objective of our collaboration is to discover and validate new products & services that will create considerable company impact and customer value.

The more significant objective is to catalyze new, inspiring methods for your team to work and win together.

“Jay is a fantastic Facilitator. He's extremely organized and skilled at leading Design Thinking sessions that unlock exciting outcomes. He's also a great collaborator. I can't recommend him enough as an innovation strategist and facilitation lead.”

Kai Haley, Head of UX Methods at Google

“Jay's superpower is asking the right questions. Through questions, he helps you dig deep into consumer pain points and find innovative solutions. We hired Jay to lead the problem definition and ideation of a brand new product. We've never looked back! Jay played such a critical role for us!”

Kristie Shelley, Senior Director at Rosetta Stone

“Jay has helped us externalize the challenges we're working through, in a safe space. He's been instrumental in helping to shape design as a set of tools, methods, and mindsets to be deployed within REI and for the benefit of our customers. I'm so grateful to have Jay's support!”

Kim Wiessner, Director of CX Strategy at REI

“I've had the pleasure of working with Jay on a number of different products across 2 companies. I always rely on him when I need strong design facilitation, or to help upskill my team with design thinking. He is outstanding at designing, delivering, and teaching real innovation.”

Stephanie Allen, VP of Product Management at Pearson

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