Executive Assistant / Office Manager

Sales, Tokyo, JP

About the Team

The Head of Japan is responsible for driving revenue and building our footprint in Japan, as well as helping bring to life our organisation's vision to enable collaboration across millions of knowledge workers.
 

About the Role

We are looking for a self-motivated, organized and proactive individual to provide high-level administrative, operational and tactical support to our Head of Japan and the broader executive leadership team in Japan, as well as help with the in-hub culture and management of the office. 
 
You will partner closely with the Head of Japan to enable his efficiency and effectiveness, serving as a key enabler for business impact. Central to the role is your ownership over complex scheduling, correspondence and communications, meeting logistics, event organizing, and project management. You will serve as a true business partner, as well as the primary liaison internally among executives, employees and external partners, applying a thoughtful approach to customer service. 
 
In addition to your role as an EA, we want you to be the focal point for creating a highly engaging office environment as we operate a hybrid in person work style two days a week. 

What you’ll do

  • Manage office resources and maintenance, organize HUB events and engagement activities and help coordinate local programs and projects as needed
  • Help design and deliver regular events that create connection, sense of belonging and fun, as well as support strategic initiatives (such as D&I and wellbeing)
  • Oversee core administrative duties including scheduling, arranging expenses, official documents, correspondence and ad hoc requests on behalf of the SVP and broader leadership team
  • Draft and manage executive correspondence and communications. Lead internal communications within the Sales org on behalf of the SVP and his direct team
  • Manage end-to-end travel needs, including logistics and visas, coordinating itineraries across multiple stakeholders

What you’ll need

  • 3+ years full-time executive support, reporting to one or more executives, ideally supporting C-level executives in a high growth SaaS Sales environment
  • You’re a self starter and love to work autonomously. You’re able to identify gaps and streamline processes with little or no guidance from others. You use your initiative and excellent judgement to make decisions in a flexible work environment
  • Outstanding organizational and time management skills
  • Excellent verbal and written communication skills
  • Highly proficient in Google Apps, particularly Google Calendar, and Google Docs as well as other productivity and collaboration tools, such as Slack. You’re able to conduct basic data analysis using Google spreadsheets
  • Positive attitude and thinking
  • Language Proficiency: Native Level in Japanese and, Fluency in written and verbal English

What's in it for you

  • Competitive equity package
  • Wellbeing benefit and WFH equipment allowance
  • Group Personal Accident Insurance (業務災害総合保険) and Group Long-Term Disability Insurance (団体長期障害所得補償保険).
  • Reimbursement for the annual health check
  • Annual learning and development allowance to grow your skills and career
  • Company-sponsored English lessons
  • Travel allowance for your commute 

About Miro

Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 60M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,800 employees in 12 hubs around the world.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!

Check out more about life at Miro: 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

Miro handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here. 

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How we hire

  • 01. Recruiter Screen

    A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.

  • 02. Hiring Manager

    The hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.

  • 03. Skill Assesment

    An interactive presentation to see your skills in action, based around a particular case study or business problem.

  • 04. Meet the Team

    Here you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro's values and culture.

  • 05. Leadership Round

    Meet a member of the leadership team to discuss Miro’s company values and share your vision for success at Miro. 

Ready to go beyond?