Amsterdam, Netherlands

Senior Product Designer (Enterprise)

About the team

At Miro, the design team is fully embedded in various product streams while operating as a tight-knit, centralized craft. While our processes are fully consolidated into the product development life cycle, we still enjoy a high degree of ownership and autonomy in our work. We’re striving to find the right balance between visual craftsmanship, user needs, and business goals. You'll apply a customer-centric approach to complex problem-solving and collaborate with other designers from some of the highest-profile companies in the world. We operate in a fast-paced environment and get to have a direct impact on the millions of users who rely on Miro to collaborate and create the next big thing. As a part of our Product Design team, you will contribute to our design process, culture, and experience principles and set new standards for design quality. Learn more about the colorful design team and our culture: https://miro.design/

About the role 

As a Senior Product Designer in the Enterprise stream, you will focus on the experience of company admins deploying and managing Miro within an enterprise environment. Your goal will be to explore their key workflows to optimize their experience and help unlock Miro at scale in large organizations.

By crafting and conducting research investigating the complexities of enterprises adopting and deploying Miro, you’ll inform product decision-making and uncover new opportunities to expand Miro within companies at scale. You’ll be working closely with other Enterprise designers and Product partners, researchers, and analysts to gain understanding & empathy with the Miro admins.

Mironeers work in a hybrid model, with 3 days a week in office culture as our baseline.

What you’ll do

  • Lead the end-to-end design process, from discovery research to effective problem framing, ideation, co-creation, prototyping, and user testing, into high-fidelity designs that will achieve a high impact on our business.
  • Understand the competitive landscape, the admin motivations and embrace best practices to generate solutions and test them using qualitative and quantitative methods.
  • Collaborate closely with UXR and analytics to turn insights into high-quality designs and work with content design & engineering partners to ensure solid implementation in production.
  • Measure the success of your solutions with the team and iterate on them.
  • Bring delight to Miro admins through high-quality interaction design and visuals.
  • Grow our design team by improving design processes and mentoring other Mironeers.

What you’ll Need

  • 5+ years of product design thinking experience.
  • Experience working in the Enterprise segment, building delightful workflows for admins in highly complex administrative environments (preferably, SaaS: B2B/ B2C2B)
  • To stay on top of enterprise complexity, you must work structured and with a keen eye for details and the holistic overview. 
  • A strong understanding of business and product metrics.
  • Experience in testing designs using qualitative and quantitative methods.
  • Ability to articulate and unfold your design decisions with an iterative mentality and embrace feedback with a growth mindset.
  • Clear, empathic writing and verbal communication skills

What’s in it for you

  • Competitive equity package
  • Medical Insurance coverage
  • Allowance to facilitate remote working during WFH period
  • Weekly remote team activities to keep the spirits high
  • Opportunity to work for a truly global multicultural team
  • Lunch, snacks and drinks provided when back in the office.

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About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Miro is trusted by Dell, Cisco, Deloitte, Okta, Shopify, and many more global companies of all sizes.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! 



At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

 

Miro’s Privacy Policy contains details about our privacy practices and the handling and use of the personal data of job applicants.

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