Yerevan, Armenia

Collections Specialist

About the team

You will be part of The Financial Reporting & Controls team that is responsible for providing accurate financials, building our financial infrastructure, and ensuring smooth operations. This is an exciting opportunity to join the team and make an immediate impact at a rapidly growing organization. Each role at Miro is based at one of our physical hubs, and we look for talent that wants to be part of these local, collaborative communities.

About the role

We are looking for a Collections Specialist who can get things done. Do you want to help scale a finance team that is a true business partner to a hyper-growth, innovative software company and not just a back-office function? Do you want to make a meaningful contribution to building a global leader in the online collaboration space? If so, this may be the perfect role for you.

In this role, you will become part of a passionate Accounts Receivable team spread across our offices in Yerevan, Amsterdam, and Austin. In this role, you oversee a portfolio of accounts wherein you will ensure that invoices are paid by the agreed payment terms and that queries are resolved efficiently.

You will help us take our processes to the next level. You participate in cross-functional Accounts Receivable improvement processes, and you work closely with colleagues from Sales and Finance. In the role, you make a direct contribution to improving the debtor position and working capital for Miro. You enjoy getting in touch with customers using a customer-friendly approach and assisting them with any possible disruptions within the billing process.

You are continuously working with both external and internal collaborators to identify opportunities for operational improvements and implement them. In this Collections Specialist role, you will be reporting to the Accounts Receivable Lead (based in our Amsterdam hub). Your contributions will be valued and integral as we scale.

What you'll do

  • Drive the collections and the maintenance of account receivables: contact customers, follow up on payments and engage late payer to maximize collection efficiency
  • Build effective relationships with both internal & external customers
  • Allocating receipts
  • Support the Sr. Collections Specialist with AR-related month-end close analysis

What you'll need

  • 2+ years of experience in Credit Collections
  • Experience collaborating with a distributed team
  • Intermediate Excel experience: the ability to work with pivot tables and lookup functions
  • Self-motivated, organized, and efficient worker with high standards for quality of work output
  • Nice to have: Experience handling Accounts Receivable with NetSuite and Salesforce

What's in it for you

  • Highly competitive salary
  • Competitive Equity Package
  • Health insurance for you and your family
  • Help with relocation
  • Weekly team activities to keep the spirits high
  • Yearly budget for professional growth, internal educational

About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Miro is trusted by Dell, Cisco, Deloitte, Okta, Shopify, and many more global companies of all sizes.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! 

At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.


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