Amsterdam, NL

SRE Observability Engineer (Infrastructure)

About the team

Miro is seeking a Site Reliability Engineer (Observability) in our Amsterdam Hub to join our rapidly growing SRE observability team. The team is operating from Amsterdam, NL and is focused on providing stable, reliable, and high-available main observability infrastructure that enables service teams to have transparency into their application/service health and performance that supports the future growth.

Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in office culture as our baseline.

About the role

Miro is a successful and fast growing engineering organization that has created a business-critical tool for various companies across the globe. To support the increasing demand for feature releases we are scaling the current team and looking for the Observability Engineers within our SRE organisation, who will be responsible for observability tools and processes, extended by integration and description of alerts and input by SLI/SLO definition into the incident management process that is used by teams to operationally manage their applications. 

With millions of users, a distributed team, and the support of market-leading VCs and advisors, it’s an incredible time to join Miro. Bring your skills, experience, and vision and help us transform how the world collaborates.

What you’ll do

This is a meaningful role that will enable and continuously improve Miro Core Infrastructure including:

  • Provide our customers with a reliable and stable service that guarantees uptime
  • Improve the reliability of Core infrastructure, while maintaining the growth 
  • Participate in migration from self-hosted solutions to Cloud managed services (AWS) 
  • Improving monitoring for Core infrastructure
  • Participate in the on-call rotation for responsible area

What you’ll need

  • Hands on experience with the Prometheus stack at scale (Prometheus, Alertmanager, exporters, etc)
  • Experience with complex pipelines (GitLab, GitHub actions)
  • Experience with the Kubernetes ecosystem (helm, manifests)
  • Curious and flexible on solutions, quick learner
  • Strong collaboration and open mindset skills

What's in it for you

  • Stock Option Grant
  • Medical Insurance coverage
  • Allowance to facilitate remote working during WFH period
  • Weekly remote team activities to keep the spirits high
  • Opportunity to work for a truly global multicultural team
  • Lunch, snacks and drinks provided when back in the office

 

About Miro

Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. Miro is trusted by Dell, Cisco, Deloitte, Okta, Datadog, Shopify, and many more global companies of all sizes.

We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you! 



At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission — Empower teams to create the next big thing — is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in, and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.

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