About the role
As a Strategic Account Manager, you will focus on expanding accounts by focusing on each line of business. You will join a highly motivated, energetic sales team that takes pride in growing customer relationships, running strategic sales cycles and delivering the Miro value proposition to a diverse base of accounts across various industries. The Strategic Account Manager is an ambitious and organized professional who will drive expansion in our accounts by leveraging existing relationships in our installed base today. You will be skilled at using research to gain insight into customer challenges, identifying key stakeholders, and challenge customers' thinking about how Miro can transform the way businesses work. Our goal is to create great customer experiences by being Miro product experts and consulting with customers to identify the needs and pain points.
Account Management is a critical component of our go-to-market strategy and presents an outstanding opportunity to work on strategic sales cycles with a customer base representing a broad range of disciplines and industries. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful!
What you’ll do
- Combine the interests of multiple client stakeholders to drive account revenue growth
- Build account action plans to help define appropriate expansion strategies
- Reach out to new trials/users within customers to expand use cases and drive more revenue
- Work with marketing on executing campaigns
- You will master the art of discovery, and inspire new use cases where Miro can solve our customer’s challenges.
- Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
- Use a variety of methods (Email, phone, social media) to engage prospects, users and decision makers
- Achieve monthly/quarterly quotas of pipeline and closed business.
What you'll need
- 6+ years of sales experience within SAAS
- Strong prospecting, territory planning, and team-selling experience
- Proven track record of exceeding sales quotas
- Experience in a fast-paced, dynamic environment
- Excellent verbal and written communication skills
- You have the ability to grow rapport and relationships with potential clients
- You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team
- You are curious: always looking for an opportunity to learn, grow and give/receive feedback
- You are a results-oriented individual who is excited by the prospect of fueling the continued growth and success of Miro by growing our sales pipeline. You have a “can do” attitude and are relentless in pursuing goals and solving problems.
What’s in it for you
- Excellent Medical, Dental + Vision health benefits
- Scrappy startup environment with hyper growth potential where you’ll learn best in class skills
- Competitive salaries + Flexible time off
- 401k matching + Stock options
- Free lunches + Office snacks
- Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
- Distributed team across offices globally in San Francisco, Los Angeles, Austin, Amsterdam, + Perm
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies. With over 8 million users, Miro is trusted by Dell, Cisco, Salesforce, PWC, EY, Deloitte and many more global companies of all sizes.
At Miro, we are a team of dreamers. We look for individuals who dream big, work hard and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves everyday. If this sounds like something that excites you, we want to hear from you!