{"html":"<iframe src=\"https://miro.com/app/live-embed/uXjVJ-ea4es=/?embedId=102139155235&embedSource=oembed&embedMode=view_only_without_ui\" width=\"100%\" height=\"100%\" allow=\"fullscreen, clipboard-read, clipboard-write, storage-access\" referrerpolicy=\"no-referrer-when-downgrade\"></iframe>","title":"Customer Service Branching","author":"Jacqueline Ressler","thumbnail_url":"https://miro.com/api/v1/boards/uXjVJ-ea4es=/picture?etag=R3458764517249620146_0_20250610&size=180","thumbnail_width":180,"thumbnail_height":180,"width":768,"height":432,"version":"1.0","type":"rich","provider_name":"Miro","provider_url":"https://miro.com"}